HelpWorksItalia - About Us
Alison Koetser, founder of HelpWorksItalia, has lived in Cortona for over 20 years and is married to an Italian builder who has restored properties in the area for over 30 years.
She knows firsthand the difficulties faced by mastering a new language and grappling with labyrinthine bureaucratic inconsistencies. She also knows what it means to buy a property abroad, follow restoration works from afar and maintain what for many people is a second home. She's done it.
She set up HelpWorksItalia in 2006, designing it as a point of reference which could be accessed from both near and far. "Since then it has evolved," she says, "with the birth of owners' direct sales and rentals, it's become clear that more and more people want down to earth services at manageable prices."
"Essentially, HWI is bridging the language gap and helping people to take the 'direct' route," adds Alison, "but ensuring them a safe experience is equally important which is why we've provided various optional services at realistic prices."
If you would like to ask a question or make a comment about HelpWorksItalia, please contact us through one of the methods below.
- By email
Click here to complete our online form to send an email to us. We aim to respond to your email within 24 hours of receipt.
- By telephone
Call us on 0039 0575 691042 (with answering machine and fax).
- By post
Write to: HelpWorksItalia, C.S.137, Teverina, Cortona 52044 (AR), Italia.
HelpWorksItalia srl, C.S.137, Teverina, Cortona 52044 (AR), Italia.
Registered in Italy.
Your privacy is of the highest importance to HelpWorksItalia and we guarantee to not release your personal details, without your consent, to any outside company for mailing or marketing purposes.
When you use our online forms, we collect certain personal information from you (for example: your name and email address). This information is not stored in an online database and will not be used by us except for the purpose for which it was supplied. HelpWorksItalia complies fully with all applicable Data Protection and Consumer Legislation both in the UK and Italy, and will treat all your personal information as fully confidential.
HelpWorksItalia (HWI) provides links to the sites of third parties. These links are provided solely as a convenience to you, and such provision does not constitute an endorsement by HWI of the content of these third-party sites nor of the business practices of these companies or individuals with regard to your privacy.
HWI promotes the services of many companies and individuals, but it is not in any way responsible or liable for any of their actions, the standard and quality of their services, business practices or any other malpractice they may be responsible for.
HWI is not responsible for any agreement - verbal or written - that two parties might voluntarily enter into even if HWI is requested to compose a written agreement or contract on their behalf and for which it receives a fee. By signing any agreement or contract both parties are entering into a binding contract between each other and therefore we advise both parties to read, understand and accept any conditions therein with the utmost care.
In the event of a dispute between you and a company or individual listed on the site, to the maximum extent permitted by applicable law, you release HelpWorksItalia, its subsidiaries, affiliates or other partners, adminstrators, directors, agents, legal representatives and employees from claims and damages of any kind arising out of or in any way connected with such a dispute.
If you are experiencing difficulties using our website please click here to email us with details of the problem and we will try to resolve it as quickly as possible. Alternatively you can contact us by telephone on 0039 0575 606059 or 0039 347 197 0512.
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